Terms and Conditions
Last Updated: November 2026
1. Service Availability in Hyderabad
Mobile Repairing Hub provides independent doorstep smartphone repair and maintenance services exclusively within Hyderabad, Telangana, India. Service availability may depend on technician scheduling, geographic coverage within the city, and parts availability for specific smartphone models.
2. Booking and Appointment Procedures
Customers may request a repair appointment through our website form, direct telephone call, or WhatsApp chat. Submitting a request initiates a service enquiry. An appointment is confirmed once our support team or technician contacts you to verify the device issue, schedule, and service location.
3. Doorstep Visiting Charges
Doorstep Visiting Charge: ₹400.
A visiting charge of ₹400 applies when our technician visits your location. This charge remains payable even if you decide not to proceed with the repair after the technician's visit.
Any additional repair charges will be communicated before repair work begins. No repair work will be carried out without customer approval.
4. Repair Quotation and Customer Approval
Upon arriving at your location, our technician will conduct an initial diagnostic inspection. The technician will explain the diagnosed issue and provide a clear quotation covering the cost of replacement parts and labor. No repair work is executed without your explicit verbal or written authorization.
5. Repair Limitations & Diagnostic Scope
While we strive to repair devices successfully on-site, certain complex issues (including severe motherboard short-circuits, heavy liquid corrosion, or pre-existing hidden board faults) may require specialized workshop diagnostics. In instances where a device has severe pre-existing structural or water damage, full restoration cannot be guaranteed, and diagnostic findings will be communicated honestly.
6. 6-Month Warranty Terms
We provide a 6-month warranty on eligible parts repaired or replaced by our technicians.
- Warranty applies only to the specific parts repaired or replaced by us.
- Physical damage to the covered parts is not included.
- Warranty does not cover issues arising from subsequent repairs, opening, or tampering by another technician after our service.
- Damage resulting from misuse or external factors is excluded where applicable.
- Warranty claims are subject to inspection and verification.
- Warranty Period: 6 Months (180 Days) from the date of repair.
Full details can be found on our dedicated Warranty Policy page.
7. Customer Responsibilities & Data Backup
Before handing your smartphone to our technician for repair, you agree to:
- Data Backup: Back up all personal data, contacts, media, and applications. Mobile Repairing Hub is not liable for data loss arising from pre-existing system corruption or hardware failure.
- Accurate Information: Provide honest details regarding prior device history, liquid exposure, or previous third-party repair attempts.
- Inspection upon Completion: Test and inspect device functionality in the presence of the technician before completing payment.
8. Independent Service Provider Disclaimer
Mobile Repairing Hub is an independent third-party mobile repair service provider. All brand names, model names, and trademarks (including Apple, Samsung, OnePlus, Xiaomi, Vivo, Oppo, Realme, Motorola, Google Pixel) are property of their respective owners and used solely for identification and compatibility purposes. We are not an authorized service center for these manufacturers.